Terms and Conditions

These terms apply when you use this website, sign up for a class or course, make a donation, or buy from our shop. When you tick “I agree” on one of our forms, you accept the version of these terms shown on that date. If you sign up a child, you accept them on the child’s behalf, as their parent or guardian.

1. Who we are

Al Ansaar is a registered charity in England and Wales (charity number 1196233). Our registered address is 88 Bernwood Road, Headington, Oxford OX3 9LQ. For sports questions, email sports@alansaar.co.uk. For questions about your personal information, see our Privacy Policy.

2. Signing up for a class or course

• Each class is for a stated age range and, for some classes, a single gender. We check the date of birth you give us, and we may ask for proof of age.
• Anyone under 16 must be signed up by a parent or guardian. A parent or guardian who signs up a child is responsible for the information given and for the child’s payments.
• Please give accurate information, and tell us if it changes, especially medical information and emergency contacts.
• A place is confirmed once payment is received, or straight away for classes paid at the session. Places on capped courses are allocated in the order payment is received.

3. Medical information

Some of our sign-up forms ask about medical conditions and allergies. We ask so that coaches can keep participants safe, for example by knowing about asthma, an allergy or a recent injury before a session.

• We only keep medical details with your explicit consent, which you give separately on the form. For a child under 16, the parent or guardian gives it.
• The details are stored encrypted. Only the participant’s coaches and our sports managers can see them, each viewing is recorded, and they are not used for anything else.
• We delete them six months after the participant’s place ends. You can ask us to delete them sooner, or withdraw your consent, at any time; we may then ask whether the participant can still take part safely.
• Please also tell the coach in person about anything relevant before a session. Our coaches are not medical professionals, and what you tell us does not replace medical advice. If you are unsure whether an activity is suitable, ask your doctor first.

More detail is in our Privacy Policy.

4. Physical contact and the risks of sport

Our sports involve physical contact, and you should be comfortable with that before signing up yourself or a child.

Brazilian jiu-jitsu and self-defence

BJJ is a grappling martial art. Training involves close and sustained physical contact with training partners, including holds, pins, sweeps and, for appropriate ages and levels, controlled joint locks and chokes. Partners are matched sensibly by size and experience, and everyone must stop at once when a partner taps or says stop. Coaches may physically demonstrate techniques and adjust a participant’s position by hand.

Archery

Coaches may adjust a participant’s stance, grip or draw by hand. Bows and arrows are dangerous if misused, and range commands must be followed at all times.

Horse riding

Instructors help riders mount, dismount and position themselves, which involves physical contact. Horses are large animals and can behave unpredictably; falls and kicks can happen even with experienced instructors.

For every sport

• All sport carries a risk of injury, including sprains, bruising and, rarely, more serious injury. We reduce that risk with qualified coaching, supervision and suitable equipment, but we cannot remove it.
• Follow the coach’s instructions, warm up, and tell the coach at once if you are hurt or feel unwell.
• Gender-segregated classes are taught and partnered within that group. Contact in any class is for coaching and training only, and children are coached in line with our safeguarding policy.
• We may ask anyone to stop or leave a session if their behaviour puts themselves or others at risk.

5. Payments, memberships and cancellations

• Monthly memberships are charged on the same date each month until you cancel. Cancel from your account page, or email us; it takes effect at the end of the month already paid for. We do not refund part months.
• Courses (such as the women’s self-defence course and horse riding) are paid once, in advance. You may cancel within 14 days of booking for a full refund, unless the course has started at your request, in which case we refund the sessions not yet delivered. You can ask for a refund from your account page, or by emailing us.
• Classes paid at the session are paid on the night, and there is nothing to cancel.
• If we cancel a session, we will tell you as soon as we can. If we cancel a course, we refund what you have paid for sessions that will not run.
• Card payments are processed by Stripe. We never see or store your full card details.

6. Photographs

We will not publish photographs or video in which a participant can be identified without asking for permission first, separately from these terms.

7. Donations and Gift Aid

• Donations are gifts and are not normally refundable. If you make a mistake, such as the wrong amount, contact us within 30 days and we will refund it.
• Money given to a fund is used for that fund. Zakat is kept separate and is only used for purposes for which Zakat may be given.
• If you add Gift Aid, you confirm that you are a UK taxpayer and that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all your donations in that tax year, it is your responsibility to pay any difference. Tell us if you stop paying enough tax, change your name or address, or want to cancel your declaration.
• Monthly donations continue until you cancel them, which you can do at any time by contacting us.

8. Our shop

• Prices are shown in pounds and include VAT where it applies. Orders are collected at a class at Cheney Gym; we will tell you when your order is ready.
• You may cancel an order, or return an unworn item in its original condition and packaging, within 14 days of collecting it for a full refund.
• This does not affect your legal rights if an item is faulty or not as described.

9. Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Otherwise, we are not responsible for loss that was not reasonably foreseeable, or for loss or damage to personal belongings brought to sessions.

10. Your account

If you have an account, keep your password to yourself and tell us at once if you think someone else has used it. You are responsible for what is done through your account.

11. Changes to these terms

We may update these terms. The date at the top shows the current version, and each sign-up, donation or order records the version agreed to at the time.

12. Law

These terms are governed by the law of England and Wales.